![]() Here is a list of US Trustee approved Delaware pre-bankruptcy credit counseling services: If you attempt to fulfill the requirement, and cannot before you are compelled to file bankruptcy, you may petition the court to take the course after you file. You are not required to take the Delaware credit counseling if you are on active military duty in a combat zone or you are physically or mental impaired to such an extent that you cannot fulfill the credit counseling requirement. Once you complete the course you will receive a certificate that you must file along with your bankruptcy petition. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.Before you file for bankruptcy you need to take a credit counseling course that has been approved for Delaware bankruptcy filers. We have received no complaints against this company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision. CRI is just a subset of the overall rating for the company. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.Ī variety of factors are considered when calculating CRI. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I will not be using them for the second class.Ĭomplaint Resolution Index (CRI) Explained However, they did send the certificate of completion to my attorney. I feel like using this service was a poor choice. But instead this one trapped me into paying $20 and then expects $35 for the after class. For $20 I could have completed both the before bankruptcy class and after if I had used a different program. Several sites offering the same service are under $10 with no waivers. But they do not tell you this until you have finished the class and now owe them money. Secondly as a mother with 2 children at home and one outside of the home, I didn't qualify for the fee waiver with an income of $750 a month. The class kept advising me to change the things in my budget that are the only things I can not control so it was not relevant to real life. your spending to much on electricity) I can't change TECO's rates. The information it gave me was irrational (ex. I used this service for my mandatory class for bankruptcy. High price compared to competitors/ $750 family monthly income does not qualify for waiver ![]()
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